HHD 3070 Conflict Resolution and Health Care

Health service delivery today encounters frequent conflicts, disputes, and other difficult situations, many of them derived from larger changes occurring in the health systems of the world. These conflicts include differences due to multiculturalism; the appropriateness and quality of care; gender issues; power disputes and providers and recipients over institutional and funding policies. Violence, its effects and costs will be part of this course, particularly under the WHO definition and perspectives about violence in the world in general, and violence in Costa Rica in particular. The inter-institutional or meta-leadership carried out in San Carlos in the form of culture of peace is an important part of this course. In September 2016 they celebrated their 13th Festival of Culture of Peace in this area.

This interactive, hands-on course offers a framework to integrate professional experience with functional communication and mediation skills. Students are encouraged to explore and develop their leadership into progress on matters of public health importance. Mandatory fieldwork sessions at a hospital, clinic, community or school end this challenging experience.